Frequently asked questions

RRPHL focuses on rental-property services in Philadelphia. Contact us to discuss the property and the support you need.

No. RRPHL reviews your request, confirms next steps directly, and emails a payment link. Work begins after payment; submitting a form does not confirm an appointment.

The Real Estate Consulting and PHA Support forms ask for three possible dates and times for a free 30-minute introductory phone call. RRPHL will confirm a time with you.

They are sent to RRPHL by email with your request. Only share information you are authorized to provide and comfortable sending by email.

Testing for a vacant unit or a unit with cooperating tenants costs $125 for a studio or one bedroom, plus $15 for each additional bedroom. The separate Lead Testing - Squatter service is $500 per unit for non-cooperating tenants or squatters.

The standard Lead Testing form supports up to four units. Enter occupancy and access instructions for each unit. Unit names are required when requesting more than one unit.

For eligible occupied units with cooperating tenants, choose self-delivery for $0, Email for $10, eSignature for $20, or Certified Mail for $40 per unit. Email is offered when your lease gives permission to communicate by email. Without that permission, the eSignature option requests an electronic signature. Paid delivery requires tenant names; Email and eSignature also require a tenant email address.

The Lead Testing form offers three choices: upload it yourself using your existing account for $0; have RRPHL create an account for you and upload it for $100; or have RRPHL use its account and upload it for $40. The destination is the Philadelphia Lead Certification Submission System.

RRPHL's base service fee is $200, plus the assistance, options, tenant delivery, and public-record corrections you select. The form shows an itemized RRPHL estimate before you submit.

No. The form estimates the City fee separately at $69 per dwelling unit. That fee is paid to the City and may change; it is not part of RRPHL's service estimate.

You can mark the information as correct, choose to correct it yourself, or ask RRPHL to correct it for $40 per field. When requesting RRPHL's help, enter the corrected owner or mailing address in the corresponding field.

No. It requests RRPHL assistance. RRPHL reviews your information and confirms next steps; the form does not submit a City application or guarantee that a license will be issued.

On-site PHA inspection support costs $250 per inspection. The form asks for the inspection date and how both the inspector and RRPHL will gain access. You must agree to contact RRPHL at 8:15 AM on inspection day with the updated inspection time and inspector name.

RRPHL offers help with landlord setup, voucher submission, rent increases, Owner Portal walkthroughs, and uploading leases. Pricing is quoted after a 30-minute intake call.

The $120 service prepares an unsigned Lease Draft for one dwelling unit using your information. It includes the Lead Disclosure and Certification Addendum, lead safety brochure, Bed Bug Addendum, bed bug safety brochure, and Partners for Good Housing brochure. Submitting the request does not create or sign a lease.

Signature coordination costs $20 for one property-related PDF with up to four signers. Upload one PDF up to 5 MB and provide each signer's name and email. The customer submitting the request does not need to be a signer; submission does not send the document for signatures.

The annual program costs $220 for one dwelling unit, plus $25 for each additional dwelling unit, and provides quarterly filter replacements. The request form supports up to four units and asks for filter dimensions and permission to contact the tenant to arrange service.

The subscription costs $120 per year and covers unlimited properties and rental licenses. The one-year period starts when you pay and requires manual annual renewal. An unpaid subscription does not authorize address use, and RRPHL will not deliver received mail.

The introductory 30-minute phone call is free. Paid consulting costs $200 per hour, billed in 30-minute increments, and is agreed with you before work begins.